Placing an order at Purebaby is easy!. Simply add items to your cart by browsing through the product categories or you can click on an item for more details. Select the size you would like to purchase and press 'add to cart'. Access your cart by clic
Unfortunately once an order is placed we are unable to cancel or make any amendments to any online orders. Amendments may include but are not limited to:. Please ensure all details provided are full and correct at the time of order placement.
Your order confirmation email that you received at the time of purchasing online can be used as a tax receipt/invoice, as it has all of our company detail and information required for tax purposes including business address, ABN, date of purchase and
Sorry to hear! This may be due to our warehouse not having all of the stock available, this means that your order will be split and arriving from multiple locations. If your order is showing as being sent in full but you believe that an item is missi
The payment methods we offer Online are:
Of course you can! You can enter your Purebaby gift voucher number and pin in the payment section. Please note that our gift vouchers are not Promo Codes. Please ensure you are entering the voucher number and pin in the correct location. If you're ch
Unfortunately you're unable to pay online with an in store credit note, these can only be used within Purebaby stores.
Sorry to hear that! We recommend using an updated version of Google Chrome. If you're still experiencing issues please get in touch with our Customer Service Team via email or live chat!
We do not offer Laybuy online however, we offer the alternative service of Afterpay for a buy now pay later service.
If your order has been despatched with us and delivery seems to be taking longer than 3-5 business days, please get in touch with our customer service team who can lodge an investigation with our carrier.
Yes! We do offer Afterpay as a form of payment at checkout.
Only two gift voucher's/gift card's can be redeemed per order.