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Can I cancel or edit an order that I just placed?Updated 3 days ago

Yes, you can cancel or edit an order you've just placed.

Our Order Editing tool allows you to make the below changes to your order within 30 minutes of payment being made:

  • Edit your shipping address
  • Add and remove products
  • Change product quantities
  • Change product size
  • Apply a promo code
  • Change your shipping method
  • Download your invoice
  • Update your contact details
  • Cancel your order
  • Submit an EU withdrawal request (where applicable)

Please note, some orders will not be applicable for order editing, such as:

  • Orders with Gift Cards
  • Click & Collect orders
  • International Shipping orders (outside Australia)
  • Orders with the below bundles products
    • The Australiana Koala Gift Set
    • The Vanilla Bear Gift Set
    • The Nautical Gift Set
    • The Blossom Gift Set
    • The Baby Shower Gift Set
    • The Australiana Floral Gift Set
    • The Bath & Bed Gift Set
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