Does my Tier Status Expire?Updated 18 days ago

You are guaranteed to stay in the tier you are at for a 12-month period from the day you entered the tier.

If you do not spend the required amount to either level up or remain in that tier, you will be demoted 1 or more tiers.

EXAMPLE SCENARIO:

1/1/2024: Jane is at the Silver tier and has spent $250 in the first transaction. Jane will stay in Bronze until 1/1/2025.

During these 12 months, if Jane spends a minimum of $250, she will remain in Silver,

If Jane spends less than $250, she will move to the Bronze tier on 2/1/2025.

If however, Jane spends $500+ before 1/1/2025, she will move up into Gold tier, and her 12 months will reset on this new date.

The best way to look at it is your tier status can expire after 12 months, however once you reach a new tier, you are guaranteed to remain in this tier for 1 year (unless you level up).