Delivery

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Can I have my order delivered to a PO BOX?

Currently we do not offer shipping directly to PO Boxes.

Updated 4 years ago

How long will delivery take?

Australian deliveries Startrack express courier Dispatch is usually within 3-5 business days of placing order* International deliveries DHL Express Dispatch is usually within 5-7 business days of placing order

Updated 3 weeks ago

How much is delivery?

Australian deliveries Flat rate $10.00 Australia wide Startrack express courier FREE SHIPPING ON ORDERS OVER $80 International deliveries Minimum spend of $50 AUD applies to all international orders, excluding postage costs Flat rate of $19.95 for all International orders DHL Express courier

Updated 3 weeks ago

What is Authority to Leave?

Authority to leave allows our couriers to deliver your parcel without a signature. However, Purebaby cannot be held responsible for parcels lost or stolen as a result of selecting the authority to le…

Updated 3 years ago by Daniela Fratino

Whoops! My shipping address is incorrect! How do I fix this?

Please reach out to our Customer Service team as soon as you notice this has occurred so that our team can try and amend the address for you. As once your order is processing at the warehouse we're unable to amend this. If your parcel has already dispatched with our courier, we may be able to have this amended with our courier.

Updated 1 year ago

Why has my order been split?

Purebaby endeavor to fulfill orders in full however, due to multiple dispatch locations you may find your items have been sent separately. If the products in your order are not available in full from…

Updated 4 years ago by Daniela Fratino

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