Does my Tier Status Expire?
You are guaranteed to stay in the tier you are at for a 12-month period from the day you entered the tier.
If you do not spend the required amount to either level up or remain in that tier, you will be demoted 1 or more tiers.
EXAMPLE SCENARIO:
1/1/2024: Jane is at the Bronze tier and has spent $200. Jane will stay in Bronze until 1/1/2025.
During these 12 months, if Jane spends a minimum of $200, she will remain in Bronze.
If Jane spends less than $200, she will move back to the Member tier on 2/1/2025.
If however, Jane spends $500+ before 1/1/2025, she will move up into Silver, and her 12 months will reset on this new date.
The best way to look at it is your tier status can expire after 12 months, however once you reach a new tier, you are guaranteed to remain in this tier for 1 year (unless you level up).
