All Categories > Delivery & Tracking > Tracking
If your order has been dispatched with us and delivery seems to be taking longer than 3-4 business days please get in touch with our customer service team who can lodge an investigation with our carrier.
Updated 2 years ago
An email confirmation will be sent once your parcel has dispatched confirming your tracking number. Please allow 24-48 business hours for the tracking number to become valid.
Updated 2 months ago
If you're yet to receive your tracking number, generally this means we're working on dispatching your Purebaby order. Dispatch can take up to 3-5 business days with delays during our sale period.
Sorry to hear your order has arrived damaged. Please get in touch with our customer service team confirming your order number with an image of the damaged product.
Updated 4 years ago
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